quality

Quality management is a central component of Run Energy's service delivery to customers.

The system to assure quality standards comprises:

• Documented work instructions and procedures
• Records of tasks performed
• Training of personnel
• Calibration and maintenance of tools and instruments
• Supervision and monitoring
• Internal and customer audits

A comprehensive record of tasks performed is maintained to provide a complete history and audit trail. Run Energy technicians use either customer systems (where this is required) or the Run Energy web based asset management and work order system.

Run Energy makes extensive use of web based information systems to make data and information readily accessible. A technician training database is maintained, regularly reviewed and updated. Calibration records for tools and instruments, including calibration certificates, are maintained in a database. These can be accessed at any location via the internet to check and confirm that technicians on a job site have the necessary training for the tasks assigned and that the tools and instruments are properly calibrated.

Audits, both planned and unannounced, are conducted to confirm that procedures are properly implemented and all work performed in accordance with required standards.

The Run Energy quality management system is certified to ISO 9001:2008.

Quality management is a central component of our service delivery to customers.